The right marketing partner can support your efforts to meet your business goals in many different ways — some of which you probably wouldn’t expect. Take the time a client wanted to make their team’s favorite annual event even bigger and better. They’re in the commercial facility services sphere, keeping vital equipment running efficiently and racing [...]
Not that long ago, Americans were able to disagree fairly and politely. But in a highly opinionated era and depersonalization through social media, a single word, phrase, or contentious spokesperson has the power to turn the smallest hiccup into open viral warfare. That’s why companies need to be especially careful their messages and actions don’t venture [...]
You’re on vacation or at a conference when you spot something that seems like remarkably clever marketing. You take a photo or make a mental note, and plan to “borrow” it for your own business when you get back home. Is that a good idea? Probably not. The most effective marketing is just like a company’s [...]
Companies pursue acquisitions for any number of reasons, most of which are related to growth objectives. Unfortunately, in the course of folding the new business into their own, companies often forget to integrate their marketing efforts. In some cases, failing to address marketing issues as part of the acquisition can lead to a company unknowingly becoming [...]
Business websites are a lot like homes. We devote a considerable amount of thought, time, and effort to building or buying the perfect one. And moments after we settle in, we notice imperfections we’d really like to change. It would be nice to have a mudroom. Is there a way we could move the kitchen sink [...]
It’s not unusual for business owners to have healthy egos. It takes a great deal of confidence to launch and guide a business through the ups and downs. Unfortunately, egos can inflate into so much self-confidence it impedes success. I thought about that after I concluded a conversation with a business owner who responded to my [...]
A famous man quoted the Russian proverb, “Doveryai no Proveryai.” Translated it means trust but verify. Experience has taught me that’s a sound piece of advice for business leaders, too. I say that after dealing with countless business owners who have said “I trust my gut” when making important decisions about marketing or other strategies. What [...]
I’ve long found it amusing (and amazingly frustrating) that the two departments focused on driving most companies’ revenues are rarely in sync with one another. Often, their conflicts rise to the level of sworn enemies. Instead of taking a symbiotic approach, both departments avoid and sidestep each other, impairing their success and that of their employers. [...]
I learned a long time ago that a large part of serving as the marketing partner for companies is acting as a translator and cultural attaché. No, I’m not multilingual or an expert in etiquette, but so much of what we do involves bridging gaps between people. In fact, it’s rare to find a company or [...]
There’s an old-fashioned marketing tool that’s become even more powerful in our age of digital marketing. It’s called split testing, and it can help you refine your marketing efforts so they become far more effective. Some of today’s companies are unfamiliar with split testing (also referred to as A/B split testing) or assume that since it’s [...]
